Two key questions that can help you determine if a candidate exhibits enough empathy to meet the needs of your team and patients in your medical unit: 

<div>
  If your role is to interview candidates for jobs in healthcare, it can be very
  challenging to measure a candidate&rsquo;s ability to show empathy at work. In
  addition to evaluating hard skills required for the job, it is extremely
  important to make empathy a priority when hiring candidates in the healthcare
  industry. Empathic workers are better suited to provide top-quality patient
  care and ensure their patients have positive experiences during their stays.
</div>

<div>
  The only way to really gauge a candidate&rsquo;s empathy is to ask specific
  questions about how they react and deal with difficult situations. Asking
  these questions can help you (the interviewer) understand how self-aware the
  candidate is of their own behavior and actions in connection to success at
  work.
</div>

<div>
  Here are two key questions that can help you determine if a candidate exhibits
  enough empathy to meet the needs of your team and patients in your medical
  unit:&nbsp;
</div>

<h2>How do you handle problems with others?</h2>

<div>
  Getting an idea of how the candidate deals with conflict is one of the most
  direct ways to gauge empathy. The ideal candidate should express an open mind
  and take responsibility for any wrongful actions they&rsquo;ve committed. If
  the candidate presents a tone of blame or dismissiveness, that&rsquo;s usually
  a sign they are not very adept at resolving difficult situations and conflicts
  with others.&nbsp;
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<h2>How do you deal with stress at work?</h2>

<div>
  How an employee deals with stress has a direct connection in how they show
  empathy to others. For example, retreating and refusing to talk to others
  during a time of stress shows a lack of communication and teamwork. Screaming
  or lashing out is also an ineffective way to deal with stress and is
  detrimental to the work environment. An employee with empathy has the ability
  to address issues with teammates and appropriately express what type of
  support they need during a shift, while always keep others&rsquo; feelings in
  mind.
</div>

<div>
  Despite what some may think empathy is one of the most important soft skills a
  candidate should possess. During interviews, evaluate how candidates respond
  to questions involving their behavior in situations of a sensitive nature.
  Remember, character is just as important as qualifications!
</div>

<div>
  Are you looking to expand your medical workforce?
  <a href="/sites/msn/contact-us">Contact our team of experts</a> at Cross
  Country Medical Staffing Network and request an employee today!
</div>


Gauging Empathy in Candidates During a Job Interview